British Columbia Basic Security Training Practice Exam

You are working as a Security Guard at a large night club when you receive a radio call asking you to respond to the ground level and provide assistance at the door. What do you do?

1. Run immediately to the area to determine how you can help

2. Ask for more information and respond as quickly as possible in a safe manner

3. Respond as quickly as possible in a safe manner and call 911 on your way

4. Ask your supervisor to respond as you are engaged in other critical duties

The correct answer is: Ask for more information and respond as quickly as possible in a safe manner

The correct answer is, "Ask for more information and respond as quickly as possible in a safe manner," because as a security guard, gathering as much information as possible about a situation is crucial for deciding the most effective and safest way to respond. Understanding the context helps you prepare mentally and physically for what you might face upon arrival at the site. Speed is important, but safety is paramount. That's why just blindly rushing in without understanding the situation, as suggested in the first option, could be dangerous for you and others in the area. Also, there isn’t enough information given to decide to immediately call 911 as option C suggests. Lastly, as a security guard, it's part of your duties to respond to such calls for assistance - delegating it to your supervisor ("Option D") wouldn't be a suitable proactive response unless you are indeed engaged in other critical duties. Thus, obtaining information and then safely and promptly moving to assist is the most appropriate course of action.