British Columbia Basic Security Training Practice Exam

What should a security guard do if they encounter a trespasser?

1. Ignore them and continue their patrol

2. Politely ask them to leave the property and report the incident to management

3. Call the police immediately

4. Try to detain the trespasser until authorities arrive

The correct answer is: Politely ask them to leave the property and report the incident to management

When a security guard encounters a trespasser, the most appropriate and effective action is to politely ask them to leave the property and report the incident to management. This approach aligns with standard security protocols that prioritize de-escalation and effective communication. Politely requesting a trespasser to leave is a non-confrontational method that can often resolve the situation without escalating tensions. It demonstrates professionalism and respect for individuals while still enforcing property boundaries. Following up the interaction by reporting the incident to management ensures that appropriate measures can be taken and that there is a record of the trespass for any further follow-up or actions that may be necessary. This method integrates problem-solving and adherence to protocols, allowing for supervisory staff to assess the situation in context and take further action if needed, which enhances overall property security and safety.