British Columbia Basic Security Training Practice Exam

What should be a security guard's first response in an emergency situation?

1. To flee the area for safety

2. To call their supervisor immediately

3. To assess the situation and respond appropriately

4. To block all exits

The correct answer is: To assess the situation and respond appropriately

In an emergency situation, the first response of a security guard should be to assess the situation and respond appropriately. This approach is vital because it allows the guard to gather critical information about what is occurring before taking further action. By assessing the situation, the guard can determine the severity of the emergency, identify any immediate threats to themselves or others, and decide on the best course of action based on the circumstances at hand. Effective assessment may involve observing the nature of the emergency, such as whether it involves a medical issue, a fire, or a threat of violence. This understanding enables the guard to prioritize their response, whether that means alerting authorities, providing assistance to individuals in need, or implementing safety protocols. Fleeing the area for safety would undermine the guard's responsibilities and neglect the duty to protect others. Calling a supervisor immediately may be necessary at some stages, but it is not the initial response; it comes after the guard has gathered pertinent information about the emergency. Blocking all exits could lead to increased danger for individuals trying to evacuate, and it may not be an appropriate or effective response to many types of emergencies. Therefore, assessing the situation first lays the foundation for an informed and effective emergency response.